• English
  • Singapore(SGD S$)
  • Switzerland(CHF ₣)
  • Malaysia(MYR RM)

Shipping policy

1. Our Courier partner would usually successfully deliver the parcel within 2 – 5 working days from the date of shipment (Our daily shipment schedule is from Monday to Friday daily. No shipment on every Saturday, Sunday or Wilayah Persekutuan or national public holidays).
Delivery Tracking Numbers will be provided to all orders upon shipment for self-tracking purposes via email.

Delivery Fees:
    •    Purchase above RM120 free delivery within West Malaysia.
    •    Purchase below RM120, minimum delivery fee within West Malaysia will be RM7 for purchase of goods below 5kg (additional RM3 for every subsequent 1kg of purchase).
    •    Delivery Fees for East Malaysia will be charged according to weight of purchase (minimum RM15 for purchase of goods below 1kg and an additional RM 7.50 for every subsequent 1kg of purchase).

2. In the event of delay on the delivery, we would recommend for self-collection at the designation deporting branch of our delivery partner to avoid effects on the product quality. Affected customers may also contact our customer service representative for more info. Email sales@candlepitstop.com.

We do not assume responsibility or authority for the operations of our delivery partner. Your kind understanding is much appreciated.